Privacy Policy

At Seek Us First Ltd. (“Seek Us First,” “we,” “us,” or “our”), we understand the importance of your privacy. This Privacy Policy outlines how we collect, use, protect, and share your personal information in compliance with the Privacy Act 2020 and other applicable laws in New Zealand. By using our website (“our Website”) and our services (“our Services”), you agree to the practices described in this Privacy Policy.

How Do We Collect Personal Information?

We collect personal information directly from you when you:

We may also collect personal information from third parties, such as government agencies, when permitted by law or with your consent.

If you provide personal information about someone else (e.g., a family member or colleague), you must have their consent and inform them about this Privacy Policy.

What Personal Information Do We Collect?

We collect the following types of personal information, depending on the purpose of your interaction with us:

Identifying Information: Name, nationality, gender, marital status, date of birth, contact details (email, phone, postal address), travel document details (e.g., passport or ID).
Third-party Information: Information about individuals such as children’s names, partner’s details, or employers’ information.
Communication Data: Contact details, including email address and phone number.
Technical Data: Automatically collected data, such as your IP address, browser type, and operating system when you visit our Website.

We may also request additional personal information for processing your visa application or providing other services.

Cookies and Website Tracking

We use cookies on our Website to enhance your browsing experience and provide certain functionalities. A cookie is a small text file that is stored on your device when you visit a website. Cookies allow us to collect and store information about how you interact with our Website, which helps us improve its performance and tailor the content to better meet your needs.

Types of Cookies We Use

We use the following categories of cookies:

1. Necessary Cookies: These cookies are essential for the operation of our Website. They enable basic functions such as page navigation, form submission, and access to secure areas of the site. Without these cookies, the Website may not function properly.
Example: Cookies that store session information when you log in or complete a form.

2. Performance Cookies: These cookies help us analyze how visitors use our Website, allowing us to measure and improve its performance. For instance, we can determine which pages are visited most often, and whether users encounter error messages. This helps us optimize the site for a better user experience.
Example: Google Analytics cookies that track page views and site usage.

3. Functionality Cookies: These cookies enable the Website to remember your preferences, such as language or region, and provide enhanced, more personalized features. These cookies may also be used to remember settings you’ve selected and provide support for interactive services like live chats.
Example: Cookies that store your language preference on the site.

4. Advertising and Targeting Cookies: These cookies track your browsing habits to show you relevant advertisements and to limit the number of times you see the same ad. These cookies help us understand the effectiveness of advertising campaigns.
Example: Cookies used by third-party ad networks (e.g., Google Ads, Facebook Pixel).

Cookie Consent

When you visit our Website for the first time, a banner or pop-up will appear asking for your explicit consent to the use of cookies. You will be provided with options to accept or decline the use of cookies, as well as the ability to customize your cookie preferences. By clicking “Accept,” you agree to the use of cookies as described in this Privacy Policy.

You can also manage your cookie preferences at any time through the cookie settings on our Website or by adjusting your browser settings. However, please note that disabling certain cookies may impact the functionality and user experience of the Website.

How to Manage Cookies

You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies, or to notify you when a cookie is being sent. However, please be aware that blocking or deleting cookies may affect the performance of our Website and prevent certain features from functioning correctly.

For more information on how to adjust your cookie settings, please refer to your browser’s help documentation.

How Do We Use Your Personal Information?

We use your personal information for the following purposes:

To provide and manage our Services
To personalize your experience with us
To respond to your inquiries or requests
To process payments, transactions, and other services
To send updates, newsletters, and information you’ve requested
For internal administrative purposes

We ensure that any personal information used will only be for the necessary purposes and in compliance with New Zealand’s privacy laws.

How Do We Protect Your Personal Information?

We are committed to safeguarding your personal information. We use reasonable technical, physical, and administrative measures to protect your personal information from unauthorized access, disclosure, or misuse. However, while we strive to protect your information, no data transmission over the internet can be guaranteed to be completely secure.

Sharing Your Personal Information

We may share your personal information with:

Professional advisers: Lawyers, auditors, or consultants who assist in providing our Services.
Government agencies: As required by law or with your consent, including for visa or immigration purposes.
Legal authorities: If necessary, for compliance with legal obligations or in response to legal proceedings.
Third parties: If you authorize us to share information (e.g., with your employer in support of your visa application).

We will only share your personal information in accordance with the Privacy Act 2020 and applicable privacy laws.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected or to comply with legal requirements. Typically, personal information related to your application will be deleted after 7 years from the closure of your file, in compliance with industry regulations.

Your Privacy Rights

Under the Privacy Act 2020, you have the right to:

You can contact us to exercise these rights. Please note that if you choose not to provide certain personal information, we may not be able to offer you some or all of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make updates, we will post the revised policy on our Website and provide a date of the last update. We encourage you to review the policy periodically.

Contact Us

If you have any questions or concerns regarding your privacy or this Privacy Policy, or if you wish to request access to or correction of your personal information, please feel free to contact us directly.

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New Zealand

Hamilton East, Hamilton, NZ